PRKN Watches respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect information when you visit our website, submit an enquiry, purchase a product or engage us for a custom watch project.

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Information We Collect

Depending on how you interact with PRKN Watches, we may collect:

• Name

• Email address

• Phone number

• Billing address

• Shipping address

• Project information submitted through enquiry forms

• Logos, artwork, photographs and design materials supplied by clients

• Information provided during consultations and project discussions

We may also collect certain technical information automatically when you visit our website, including:

• IP address

• Browser type

• Device information

• Website usage data

• Cookies and analytics information

How We Use Your Information

We use your information to:

• Respond to enquiries

• Prepare quotes and proposals

• Manage custom watch projects

• Process payments

• Arrange delivery of completed products

• Provide customer support and warranty services

• Improve our website and user experience

• Communicate with you regarding your project or order

Where you have provided consent, we may also contact you regarding new products, services or promotions.

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Client Artwork & Design Files

As part of the design process, clients may provide logos, artwork, photographs and other materials.

These materials are used solely for the purpose of designing and completing the agreed project unless permission is provided for marketing, promotional or portfolio use.

Clients are responsible for ensuring they have the appropriate rights or permissions to use any materials supplied to PRKN Watches.

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Photography, Marketing & Portfolio Use

PRKN Watches may photograph completed watches, packaging, project materials and delivery presentations for quality assurance, portfolio, marketing and promotional purposes.

This may include publication on:

• The PRKN Watches website

• Social media platforms

• Advertising and promotional material

• Printed marketing material

• Future project case studies

Where practical, PRKN Watches will respect requests for confidentiality. Clients wishing to keep a project private should notify PRKN Watches during the design process.

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PRKN Watches will not intentionally disclose confidential business information, personal information or sensitive project details without permission.

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Sharing Information

PRKN Watches does not sell personal information.

We may share information with trusted third-party providers where necessary to operate our business, including:

• Website hosting providers

• Payment processors

• Shipping providers

• Manufacturing partners involved in the completion of a project

• Professional advisers where required

We may also disclose information where required by law.

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Website Analytics & Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage and assist with marketing activities.

These technologies may collect information about how visitors interact with the website.

Most web browsers allow you to manage or disable cookies through your browser settings.

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Data Security

We take reasonable steps to protect the information we collect from misuse, loss, unauthorised access, modification or disclosure.

While we take security seriously, no method of electronic transmission or storage can be guaranteed to be completely secure.

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Access & Correction

You may request access to personal information we hold about you and request corrections if you believe any information is inaccurate.

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To make a request, please contact us using the details below.

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Changes To This Policy

PRKN Watches may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations or website functionality.

Any updates will be published on this page.

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Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

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PRKN Watches
Rockhampton, Queensland
support@prknwatches.com
www.prknwatches.com